Index

>>Master:

• Administration:

                            1- Login Account

                            2- Service Engineer

                                 a. Add Service Engineer

                            3- Zone Master

                            4- Branch Office

                           5- State Master

                            6- City Master

                            7- Receipt Mode

                            8- Business Category

                            9- Industry Type

                            10- Principal

                                 a. Add Principal

                            11- Model Type

                            12- Model Category

                            13- Model Master

                                 a. Add Model

• Change Password

>>Main Screens:

                            1- Dash Board

                            2- Customer

                                 a. Add New Customer

                                 b. Add New City

                            3- Contact

                                 a. Add Contact

                            4- Instrument

                                 a. Add Instrument

                                 b. View AMC Information

                            5- Service Requests

                                 a. Pre-Installation Visit

                                 b. Installation Notification

                                 c. AMC Proposal

                            6- Customer Complaints

                            7- Call Management

                                 a. View Today's Calls

                                 b. Generate & Assign Call

                                 c. Submit Service Report

                            8- Close SRQs